Using Flute Fix couldn't be easier — just follow the steps below for a hassle-free experience. It's only as far as your local Post Office.
Contact Sally to let her know you're sending your instrument to her.
Make sure your contact details are placed inside your instrument case.
Make sure your instrument is in a good quality case and isn't moving about — if it is, wedge it still with small bits of bubble wrap or even kitchen roll.
Wrap the case in bubble wrap, then good brown paper, or place it in a small box.
Take your wrapped instrument to your nearest Post Office. Sally recommends sending it by Royal Mail Special Delivery — you can increase the insurance quite cheaply.
Once your instrument arrives, Sally will contact you with a quotation for recommended work and repairs.
Once the work is complete, and before your instrument is returned, Sally will require payment by cheque, direct bank payment or PayPal. Once payment is received, Sally will arrange a convenient delivery date — the cost of which is covered by Flute Fix.
Get in touch first so Sally knows to expect it.